annoyed...

[misterx]

Last night I purchased a Netgear SC101 toaster. Ok, it's not a toaster. It's a network storage enclosure. You put in some hard drives, plug it into an ethernet cable, and the computers on your network can share it.

I tried for two hours to get this thing to work, only to dig up the following gem buried on the third page of the "advanced troubleshooting" guide.

"SC101 won't work with non-NETGEAR routers

Routers from other companies are known to have bugs that cause the SC101 not to work. NETGEAR is in the process of working around these bugs in other companys' products, and firmware fixes for some may become available."

So let me get this straight... your device works ONLY on your routers, so all the other companies must be making defective products? Puhleeze. If I have to use a Netgear router for it to work, you would think that would constitute a SYSTEM REQUIREMENT and should be noted on the box.

It's going back, and I'm taking a print out of the support page to show them why.

Just a suggestion... don't buy one of these.

Comments

[datagoddess.livejournal.com]

*boggle*

That's just stupid. Especially to not have it listed as a system requirement.

[misterx.livejournal.com]

oh, I just found another gem... it uses it's own proprietary file system on the drives, so if it goes kaput and you want to stick the drives in your PC, you won't be able to read the data.

[theweary.livejournal.com]

eek! oh I do hope you can return it. what a mess!

[misterx.livejournal.com]

already returned. what numbnuts.

[mountain-lion.livejournal.com]

not that i know what you're talking about, but okay, i won't get one. :)

hey, when you get time, could you please make a couple icons for me? i want some updated ones of kaia. when my computer crashed, i lost the program that resized pics. :( anyway, i could email you pictures that i would like and then you can do whatever to them.

please? *bats eyelashes*

[daigan.livejournal.com]

Wow. That's *terrible*.

[theweary.livejournal.com]

all proprietary, how ignorant. Ugh, reminds me of Microsoft and how everything is geared to run under windows.