Outright geekery

[misterx]

Yeah, so at work we've been paying GoToMeeting for an account so we could do training and tech support. GoToMeeting let us see the users screen, or show them our screen, and manipulate their mouse and keyboard. It was good stuff, but getting people to download the software, enter the meeting pin, etc, was a bit much at times. Not to mention it wasn't branded for us, and we were directing people to an external website. And of course it cost money.

So I made us our own version, based on some free software called PCHelpware. I made a customized dialog, with my text and our branding on it. The user just downloads it and runs it, and it connects to one of our systems. It's very easy for the customers, they love it. No more us having to talk them through series of dialog boxes.

I like it so much I decided to make a version for myself here at home. Now, if I need to help my mom and dad, or anyone else for that matter, I can just have them download the program from my website, and it connects to my system here at home.

Of course, being mine, I was free to "brand" it how I wanted:



:)

Comments

[datagoddess.livejournal.com]

Geek!!

[eeyore42.livejournal.com]

Cute.
Sure beats the old wizard image with the pointy hat.

[ezerick.livejournal.com]

We should use one like that at work :) With a big E on the chest. Emailideas man!