Watch yourself, T-mobile users
May. 4th, 2009 12:31 pmT-Mobile signed me up for autopay without my authorization. Just looked at my checking account and it was in the red because they had hit it for this months payment.
I *never* sign up for auto-payments. Given my situation, who would? I looked at what it takes to sign up on their website, and it is a clear, definitive process. Hell, one-time-payment is the default, you'd have to take separate and distinct actions to sign up for autobilling. I definitely did not do that.
So I went online, unchecked the "Easy-Pay" option. It asked me authorization info, I gave it. When I hit save, I went back to look and Easy-Pay was still checked!! I once again unchecked it and hit save, it asked me for no authorization info, but this time it looks like it stuck.
The moral of the story is, if you have Tmobile and use the website to pay, beware! Their money-bots are getting hungrier than usual.
I *never* sign up for auto-payments. Given my situation, who would? I looked at what it takes to sign up on their website, and it is a clear, definitive process. Hell, one-time-payment is the default, you'd have to take separate and distinct actions to sign up for autobilling. I definitely did not do that.
So I went online, unchecked the "Easy-Pay" option. It asked me authorization info, I gave it. When I hit save, I went back to look and Easy-Pay was still checked!! I once again unchecked it and hit save, it asked me for no authorization info, but this time it looks like it stuck.
The moral of the story is, if you have Tmobile and use the website to pay, beware! Their money-bots are getting hungrier than usual.
no subject
on 2009-05-04 04:49 pm (UTC)no subject
on 2009-05-04 05:10 pm (UTC)no subject
on 2009-05-04 09:27 pm (UTC)no subject
on 2009-05-06 02:50 am (UTC)